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🤒 USE CASE · ABSENCE REPORTING

Know who's coming before the day starts.

"Is Emma coming today?" shouldn't be a 6:45 AM text thread. Parents report absences in the portal; your morning starts with answers.

Start free, no card needed Included in the Free plan
📱 Parents report from their portal🗓️ Today, tomorrow, or a range🔄 Auto-syncs to attendance on Pro

From "she's sick" to a complete record

6:45 AM

Parent reports the absence

Sick day, vacation, family day: parents pick the dates and reason in their portal instead of texting your personal phone before sunrise.

7:00 AM

You see it immediately

The absence appears in your app and on your dashboard's Needs Attention list. Plan the day around who's actually coming.

AUTOMATICALLY

Attendance updates itself

On Pro, the reported absence fills in the attendance record with the right status (sick, vacation) and skips days you're closed.

HOW YOU SOLVE IT IN CUBBYBOOK

The 6:45 AM text, replaced

What the parent does, and what you see, step by step.

  1. 1

    The parent opens their portal and reports the absence

    They pick the child (if they have more than one), choose Today, Tomorrow, or a date range, pick a reason (Sick, Appointment, Vacation, or Other), and can add a note.

    Report an absence
  2. 2

    One tap notifies you

    They see "Absence reported. Your provider has been notified." That's their whole job done. No text thread, no phone tag.

    Notify Provider
  3. 3

    It lands in two places for you

    The absence appears as an automatic note in that parent's message thread and on your dashboard's to-do list, so your morning starts with answers, not questions.

    Needs Attention
  4. 4

    Attendance writes itself PRO

    On Pro, the record fills in with the right status for every operating day in the range (Sick stays Sick, Vacation stays Vacation), and closed days are skipped automatically.

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What you end up with: a morning that starts with a dashboard that already knows who's away and why, and on Pro, attendance already filled in.

Common questions

How do parents report an absence? +
From their parent portal: they choose today, tomorrow, or a date range, pick a reason, and submit. You're notified in the app and on your dashboard.
Does the absence update my attendance records? +
On the Pro plan, yes: the reason maps to the right attendance status automatically and closed days are skipped. On Free, you see the report and mark attendance yourself.
Can parents report multi-day vacations? +
Yes. Date ranges are supported, so a two-week vacation is one report, not ten texts.

End the 6:45 AM text triage.

Absence reporting is free for every family.

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